The International Association of Privacy Professionals (IAPP) is looking to recruit an Engagement and Customer Services Team Leader for its European Office based in Brussels.
The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, support and improve the privacy profession. More information about the IAPP is available at www.iapp.org.
The Engagement and Customer Services Team Leader is responsible for overseeing the Engagement and Customer Services team in the IAPP Brussels office. The Team Leader is responsible for managing the engagement operations, programs and volunteers in Europe. The Team Leader will also have oversight of all European member and customer support operations and administration. This person will work closely with counterparts in the IAPP Headquarters office to ensure processes and procedures are developed or followed appropriately given the needs in the European office.
The working language of the IAPP is English, the candidate must be fluent in English. At least one other European language is required (French and/or German preferred). Microsoft office is a must. Understanding of SalesForce or equivalent CRM tool desirable. Specific training will be provided for IAPP tools.
The candidate must have the ability and authorization to work in the European Union. He/she must also have the ability and willingness to travel throughout Europe and the USA. On-boarding and orientation meetings, including training of IAPP tools will be provided.
Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package, including base salary and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. We work in a “get-stuff-done” culture that values fun, excellence, balance, communication, respect, personal and professional growth, and an entrepreneurial attitude.
As soon as possible.